You're going anyway. Let the trip pay for itself.

The sender is solely responsible for what they declare and what they hand over, and they accept that in writing on every booking. That said, you are the person physically carrying the parcel — so protect yourself: always inspect before sealing, never accept anything that doesn't match the declaration, and refuse anything you're not comfortable with.

Every shipment has a digital manifest in the app — the sender's verified identity, their declaration, the booking and the OTP trail — which you can produce if you're ever questioned. This is exactly why carrying off-platform is a bad idea.

The pickup photograph establishes the parcel's condition when you took it. Raise it in-app before the handover is confirmed and our review of the photos, OTP timestamps and trip log decides how the escrowed money is applied. Platform protection — cover that sits on top of escrow so an accident doesn't land on you — is being built and is not live yet. Deliberate damage, opening a sealed parcel, or handing it to a third party will never be covered.

Yes. You're an independent individual earning income, not our employee, so your tax position is your own. We provide a downloadable earnings statement to make that straightforward. We can't give tax advice — speak to a qualified professional about your circumstances.

Yes, within the capacity you published and any limits set by your airline, railway or other operator. Each parcel is a separate booking with its own OTPs, its own tracking and its own payout. Keep them clearly separated so you never mix up a handover.

Cancel in the app as early as you can — the sender is refunded in full and we help them re-match. Life happens and an occasional cancellation is fine, but a pattern of late cancellations lowers your trust score and can lead to suspension. Cancelling after you've already collected the parcel is treated far more seriously.